We use the details you give us to answer your enquiry, prepare a quote and arrange the service you ask for. We do not sell personal information or use this website to build advertising profiles.
01Who we are
“SKIPMAN”, “we”, “us” and “our” mean SKIPMAN Environmental Management Ltd, company number 13790526. We are registered with the Environment Agency as an Upper Tier Broker and Dealer under registration CBDU416811. For privacy questions, contact us using the details at the end of this page.
02Information we collect
- Quote details such as your name, phone number, postcode, preferred date, chosen service and description of the waste.
- Information you provide when you call, email us, use WhatsApp or create and use a business account.
- Photographs and location or access details that you choose to send for a quote or to help us plan a collection.
- Booking, payment, invoice and service information needed to deliver the job and meet our legal obligations.
- Basic technical information sent by your browser when you visit the website, such as the requested page and device or browser information.
03How we use information
We use information to respond to questions, prepare and explain quotations, check service availability, arrange bookings, communicate about access and timing, deliver or coordinate waste services, issue invoices, take or confirm payments, keep waste-transfer records and handle complaints or disputes.
Depending on the situation, our lawful basis is taking steps at your request before a contract, performing a contract, complying with a legal obligation, pursuing our legitimate interests in running and protecting the business, or consent where we specifically ask for it. We do not use your enquiry details for unrelated marketing without an appropriate legal basis.
04Photos and messages
The website quote form securely saves your contact details, waste description and any photographs you upload so SKIPMAN can prepare a quote. Photos are available only to authorised SKIPMAN staff. You may also choose WhatsApp or email; add photos in those apps, as selected website photos are not attached automatically. Calls, emails and WhatsApp messages may be retained so we can respond, quote, arrange the job and deal with any later question.
Please do not send information that is not needed for the quote, and take reasonable care not to include other people’s private information in photographs.
05Who we share information with
We share only the information needed for the relevant task with our staff, contractors, licensed waste carriers, skip or container suppliers, disposal and recovery facilities, and other partners who help us provide the service. We may also share information with payment providers, professional advisers, insurers, regulators, councils or authorities where this is necessary, lawful or required.
We do not sell your personal information. Service providers may process information on our behalf under their own terms and privacy notices.
06Payments and third-party providers
This website does not ask you to enter full card details into the quote form. Card payments may be taken by phone or through a secure payment link, and BACS payments are handled through the relevant banking or payment provider. Those providers process payment information under their own privacy notices.
The site also uses third-party technical services such as web-font delivery. Your browser may send technical information to those services when loading their content. We do not use those services to create an advertising profile for you.
07How long we keep information
We keep information only for as long as reasonably necessary for the enquiry or service, customer support, accounting, waste documentation, legal obligations, insurance and dispute handling. When it is no longer needed, we securely delete it or anonymise it where appropriate. Different records may need different retention periods.
08Your rights
Subject to applicable law, you can ask us for a copy of your personal information, ask us to correct it, request deletion or restriction, object to certain processing, or ask for data portability. Where processing is based on consent, you can withdraw that consent. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
To protect your information, we may need to confirm your identity before completing a request.
09Cookies and local preferences
The current site does not use advertising cookies or active analytics tags. It stores your language choice locally in your browser so pages can open in English or Polish next time; this is a site preference, not a marketing profile. Cookie settings let you choose essential only, analytics only or analytics and advertising measurement. Optional measurement stays disabled until you allow it. No optional tags are active in the private build. You can change your choice using Cookie settings in the footer. Technical hosting and upload storage are provided by ChatGPT Sites and Cloudflare.
10Contact us
For a privacy question or request, please contact SKIPMAN Environmental Management Ltd: